Phones & tablets
Set up a new device, move your photos, make sense of apps, or finally get your email working.
Proudly serving Mill Bay, Cobble Hill & Arbutus Ridge
Your local, in-home tech support
Technology giving you a hard time?
I’ll come to you, sort it out, and explain things in plain English. Patient, personal help with computers, phones, Wi-Fi, and everything in between.
$85 / hour · No travel charge in your neighbourhood
I come to you
Plain-English explanations
No question too small
Upfront, simple pricing
What I can help with
Whatever’s not working, we’ll figure it out.
From “my phone won’t cooperate” to “I have no idea where to start” — you don’t have to figure it out alone.
Computers & laptops
Fix a slow or troublesome computer, set up a new one, or help you decide what to buy.
Wi-Fi & home internet
Get connected, improve patchy Wi-Fi, and make your printer, TV, and devices play nicely.
Online safety & scams
Spot suspicious messages, secure your accounts, manage passwords, and feel safer online.
Photos & video calls
Organize family photos, back them up, and make calling the grandkids simple.
Buying new technology
Get honest advice on the right phone, tablet, or computer — without paying for things you don’t need.
Printers, TVs & gadgets
Untangle the cables, connect your printer, set up streaming, or get that mystery device working.
Patient, one-on-one help
Learn at your own pace, ask anything you like, and get straightforward answers without the jargon.
Don’t see your particular problem? Just ask — chances are I can help.
How it works
Getting help is the easy part.
Get in touch
Tell me what’s going on — no technical vocabulary required.
I come to you
We pick a time that works, and I visit you right at home.
We sort it out
I fix what I can, explain your options, and answer your questions.
Simple, honest pricing
No surprises. No fine print.
You’ll know what things cost before we get started. No unnecessary subscriptions, no confusing packages, and no pressure.
- Friendly, one-on-one help in your home
- No travel fee in Mill Bay, Cobble Hill, or Arbutus Ridge
- Plain-language explanations and honest recommendations
In-home tech support
$85 / hour
One-hour minimum · Priced in Canadian dollars
Book a home visitDevices, parts, and paid software are extra when needed — always discussed first.
A real person, right in your neighbourhood
Hi, I’m Tim.
I believe technology should make life easier — not more frustrating. That’s why I started Tech Made Simple: to give people in our community a friendly, trustworthy person to call when something isn’t working.
Whether you’re setting up a new phone, dealing with a suspicious email, or just trying to print a document, I’ll meet you where you are and work at your pace.
No rushing. No judgment. Just good, honest help.
Close to home
Proudly local.
I come to you, with no extra travel charge in these communities.
Mill BayCobble HillArbutus Ridge
A few common questions
Good to know.
Do you come to my home?
Yes. I provide in-home technology support throughout Mill Bay, Cobble Hill, and Arbutus Ridge, with no additional local travel charge.
What if I don’t know how to explain the problem?
That’s absolutely fine. Just tell me what’s happening in your own words, or show me when I arrive. You don’t need to know any technical terms.
Can you help me choose a new phone or computer?
Yes. I can help you figure out what you actually need, compare suitable options, get your new device set up, and transfer your important information.
Do you work with both Apple and Windows?
Yes. I can help with Windows computers, Macs, iPhones, iPads, Android phones and tablets, home printers, Wi-Fi, and everyday technology.
What if something needs replacement parts?
I’ll explain the options and any expected additional costs before you decide what to do. Parts, devices, and paid software are separate from the hourly service rate.
Ready when you are
Let’s make technology simple again.
Reach out and tell me what you need a hand with. No question is too small.
tim@techmadesimple.ca
Tap Call Tim to open your phone app.